By adding a bot, this platform could be made even more powerful and customer-friendly. Businesses use it to engage with their customers and serve them all. Viber is one of the most widely used messaging apps in the world. In this blog, we will discuss the value of chatbot Viber and the power of an artificial intelligence tool in transforming a business in a true sense. More so, a bot helps you serve customers at every stage of the journey and deliver value to them. In addition, using a Viber Chatbot makes it simple to connect with users across their preferred channel, put customer support on auto-pilot and turn visitors into loyal buyers. When you add a chatbot to it, customer engagement becomes easier for enterprises as they can automate responses to conversations. For businesses, it is a great tool to connect with their customers and improve communication internationally or locally.Īpart from tons of chatting features, Viber also ensures end-to-end encryption for messages which makes it perhaps the most secure chatting platform in the world. Viber is currently among the top three messaging apps in the world, in terms of user base and popularity.
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